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27 Powers of Persuasion
What More Can I Say?: Why Communication Fails and What to Do About It
Do Something Different
Kick-Start Your Business: 100 Days to a Leaner, Fitter Organisation
Customer Is King: How to Exceed Their Expectations
The Best Laid Business Plans: How to Write Them, How to Pitch Them
PR Power: Inside Secrets From the World of Spin
Surrounded by Idiots
Data Is Everybody's Business
The Creative Entrepreneur
Listen Like You Mean It: How to Reclaim True Connection
Writing For Impact: 8 Secrets From Science That Will Fire Up Your Readers' Brains
How to Grow Your Small Business: A 6-Step Plan to Help Your Business Take Off
Business Writing
Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot
Think Faster, Talk Smarter
You've Got 8 Seconds: Communication Secrets For A Distracted World
Writing Effective Policies And Procedures: A Step-By-Step Resource For Clear Communication
Write Up The Corporate Ladder: Successful Writers Reveal The Techniques That Help You Write With Ease And Get Ahead
Without Saying A Word: Master The Science Of Body Language And Maximize Your Success
The Power Of Presence: Unlock Your Potential To Influence And Engage Others
The Lost Art Of The Great Speech: How To Write One - How To Deliver It
The Language Of Success
The Customer Service Survival Kit: What To Say To Defuse Even The Worst Customer Situations
The 11 Laws Of Likability: Relationship Networking... Because People Do Business With People They Like
Tell Me How I'm Doing: A Fable About The Importance Of Giving Feedback
Show Your Work!: 10 Ways to Share Your Creativity and Get Discovered
Secret Sauce: How To Pack Your Messages With Persuasive Punch
Powerful Phrases For Effective Customer Service: Over 700 Ready-to-use Phrases And Scripts That Really Get Results
Persuasive Business Proposals: Writing To Win More Customers, Clients, And Contracts
No Hard Feelings
Never Split the Difference
Me explico?: Secrets of the World's Greatest Communicators
Management 101: From Hiring and Firing to Imparting New Skills, an Essential Guide to Management Strategies
Listen Up Or Lose Out: How To Avoid Miscommunication, Improve Relationships, And Get More Done Faster
Life's a Pitch
Lend Me Your Ears
How Business Works
Habilidades de comunicación hablada: Assertiveness + Persuasion + High Impact
Habilidades de comunicación escrita: Assertiveness + Persuasion + High Impact
Habilidades de comunicación y escucha: Empathy + High Level + Results
Emotional Intelligence For Sales Leadership: The Secret To Building High-performance Sales Teams
El efecto: Discover the richness of that "something" that you transmit
Dealing With Difficult People: Collins Business Secrets
Conversations That Sell: Collaborate With Buyers And Make Every Conversation Count
Communication: Collins Business Secrets
Being You: How to Build Your Personal Brand and Confidence
