Terms of service

Last updated: 2 November 2026

 

Overview

Welcome to Classic Bargains!

This website, classicbargains.com.au, is operated by Classic Bargains Pty Ltd. Throughout these Terms of Service, the terms "we", "us" and "our" refer to Classic Bargains Pty Ltd.

By accessing our website, browsing our products or placing an order, you agree to these Terms of Service and the policies referenced within them.

Please read these Terms carefully before using our website. If you do not agree with these Terms, please discontinue using our website.

These Terms apply to all visitors and customers of our online store.

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under Australian Consumer Law or other applicable legislation.

 

1. Online Store Terms

By placing an order through our website, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian to make the purchase.

If you are under 18, a parent or legal guardian should supervise your purchase and ensure that the information provided at checkout is accurate.

We may review or cancel orders where we reasonably believe a purchase has been made without appropriate authorisation, subject to applicable law and any rights that have already arisen.

You agree not to use our website or products for unlawful or unauthorised purposes, including activities that infringe copyright, intellectual property or other applicable laws.

You must not transmit viruses, malicious software or any code intended to damage, disrupt or interfere with our website or services.

We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers or systems.

 

2. Products, Pricing & Availability

We make every effort to ensure that product descriptions, images, prices and availability information displayed on our website are accurate and up to date.

However, occasional errors may occur, and product availability can change without notice due to supplier stock levels, discontinued products or publishing schedules.

All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.

Prices may change without notice. Any changes will not affect orders already accepted by us, except where permitted by law or agreed with the customer.

We reserve the right to:

  • Update product descriptions, prices and availability information.
  • Discontinue products that are no longer available.
  • Limit quantities where reasonably necessary.
  • Correct genuine pricing or listing errors.
  • Decline or cancel orders where a product is unavailable, an obvious pricing error has occurred or another legitimate reason prevents fulfilment.

If we are unable to fulfil an order that has already been paid for, we will contact you and arrange an appropriate resolution, including a full refund for any items we cannot supply.

Product Images & Descriptions

Product images are provided for illustrative purposes and may occasionally differ slightly from the actual product, including packaging, colours or minor design details.

We make reasonable efforts to accurately represent our products. However, colours may appear differently depending on your device or screen settings.

If a product is materially different from its description, your rights under Australian Consumer Law remain unaffected.

 

3. Orders & Order Confirmation

When you place an order, you will receive an order confirmation email containing your purchase details and order number.

An order confirmation acknowledges that we have received your order. It does not guarantee product availability or dispatch.

Orders are subject to payment verification, stock availability and acceptance by us.

If there is an issue with your order, including an unavailable product, incorrect pricing or payment problem, we will contact you using the details provided at checkout.

You are responsible for ensuring that your contact details, billing information and delivery address are accurate when placing an order.

If you notice an error after submitting your order, please contact us as soon as possible.

For further information about product availability, dispatch timeframes and special orders, please refer to our Orders Information page.

 

4. Product Availability & Dispatch Times

Our products have different availability and dispatch timeframes depending on stock levels, supplier availability and whether an item needs to be specially sourced or printed.

Common product availability statuses include:

  • Ships in 4–7 days: Estimated dispatch within 4–7 business days.
  • Ships in 10–15 days: Estimated dispatch within 10–15 business days.
  • Print on Demand – Ships in 1–3 months: Products specially printed or reprinted after ordering.
  • To Order – Ships in 2–3 months: Products specially sourced or imported through our supplier network.

All dispatch timeframes are estimates and exclude Australia Post delivery time.

Business days refer to Monday to Friday, excluding applicable public holidays.

Dispatch may be affected by supplier delays, printing schedules, stock shortages or other circumstances beyond our reasonable control.

If a significant delay occurs, we will endeavour to notify you and provide an updated estimate or discuss available options.

Orders Containing Multiple Products

If your order contains products with different availability timeframes, we may combine them into a single shipment once all items are available.

This means the dispatch of your entire order may be determined by the product with the longest estimated dispatch timeframe.

If you require certain items sooner, we recommend placing separate orders.

Please refer to our Orders Information page for further details.

 

5. Print-on-Demand & Special Orders

Some products, particularly specialised books and older publications, are sourced or printed specifically after an order has been placed.

These products may require extended processing and dispatch times.

By purchasing a print-on-demand or special-order product, you acknowledge the estimated dispatch timeframe displayed on its product page.

These timeframes are estimates and may vary depending on publisher schedules, printing availability, imports or supplier circumstances.

Print-on-demand and special-order products are excluded from our voluntary change-of-mind return policy once supplied.

Cancellations

If you wish to cancel a print-on-demand or special-order product before dispatch, please contact us with your order number and product details.

We will review the status of your order and arrange cancellation and any applicable refund in accordance with our Orders Information and Refund & Returns policies.

Our existing cancellation arrangements for To Order books continue to apply.

Nothing in this section limits your rights to cancel an order or obtain a remedy under Australian Consumer Law.

 

6. Payments

We accept major credit and debit cards, including Visa, Mastercard and American Express, as well as supported digital payment methods such as Apple Pay, Google Pay, Shop Pay and PayPal.

Payments are securely processed through Shopify Payments, PayPal or other authorised payment providers.

We do not directly store full credit card numbers or card security codes on our website.

Orders will generally be processed once payment has been successfully authorised or received.

If a payment is unsuccessful, your order may not be completed.

Please refer to our Payments Information page for further details.

 

7. Shipping & Delivery

We currently deliver to addresses within Australia only.

Orders are dispatched from our Moorabbin warehouse in Victoria using Australia Post.

Shipping charges are displayed during checkout and may vary depending on the products purchased.

Our standard shipping charges are:

  • Standard shipping: $9.95 Australia-wide.
  • Posters: An additional $9.95 shipping charge applies, as posters are shipped separately in protective mailing tubes.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.

Delivery timeframes are estimates and may be affected by Australia Post operations, weather conditions, public holidays or other circumstances beyond our reasonable control.

We remain responsible for meeting our obligations under Australian Consumer Law, including where goods are lost or damaged in transit.

Uncollected Parcels & Return to Sender

Customers are responsible for providing accurate delivery information and monitoring Australia Post tracking and collection notifications.

If Australia Post is unable to deliver a parcel, it may be taken to a post office for collection.

Parcels not collected within Australia Post's specified collection period may be returned to us.

Where a parcel is returned due to non-collection or incorrect delivery information provided by the customer, additional charges may apply if redelivery is requested.

Our current redelivery charges are:

  • Australia Post return-to-sender fee: $12.00
  • Additional postage: $9.95
  • Total redelivery cost: $21.95

These charges apply where the return is attributable to the customer and are subject to applicable consumer rights.

We will contact you to confirm the delivery details and arrange payment before resending the parcel.

For complete shipping conditions, please refer to our Shipping Information page.

 

8. Returns, Refunds & Exchanges

We offer a voluntary 14-day change-of-mind return policy for eligible regular-priced products.

Products must be unused, unopened, in their original condition and accompanied by proof of purchase.

Certain products are excluded from voluntary change-of-mind returns, including:

  • Print-on-demand books.
  • Special-order and To Order products.
  • Opened DVDs, Blu-rays and other sealed media.
  • Opened or used collectibles and merchandise.
  • Used, displayed or damaged posters.
  • Sale and clearance items.
  • Gift cards.

These exclusions do not apply where a customer is entitled to a remedy under Australian Consumer Law.

For eligible change-of-mind returns, customers are responsible for return postage, and original shipping charges are non-refundable.

If you receive a faulty, damaged, incorrect or misdescribed product, please contact us so we can arrange an appropriate resolution.

Please refer to our Refund & Returns Policy for complete details.

 

9. Customer Accounts & Information

You agree to provide accurate, current and complete information when placing an order or creating a customer account.

You are responsible for maintaining the confidentiality of your account login details and for notifying us if you suspect unauthorised access.

We may contact you using the email address or telephone number provided at checkout regarding order confirmations, payment enquiries, shipping updates or other matters relating to your purchase.

Personal information is collected, used and managed in accordance with our Privacy Policy.

 

10. Intellectual Property

All content displayed on our website, including our branding, logos, website design, text, graphics and original promotional materials, is owned by Classic Bargains Pty Ltd or used with permission from the relevant rights holders.

Product images, trademarks, book covers, movie artwork and other third-party intellectual property remain the property of their respective owners.

You may browse and use our website for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify or commercially exploit our original website content without prior written permission, except where permitted by law.

 

11. Third-Party Websites & Services

Our website may contain links to third-party websites and services, including payment providers, Australia Post, social media platforms and external resources.

These websites operate independently and may have their own terms, conditions and privacy policies.

We are not responsible for the content, security or practices of third-party websites outside our control.

We recommend reviewing the relevant policies before using external websites or services.

This does not affect our legal responsibilities for products or services purchased directly from Classic Bargains.

 

12. Customer Feedback & Submissions

We welcome customer feedback, reviews, suggestions and enquiries.

By submitting content to us for publication, you confirm that you have the necessary rights to share that content and that it does not infringe the rights of others.

Where you provide a product review or other content intended for publication, you grant us permission to display and reproduce that content in connection with our website and business, subject to applicable law.

We reserve the right to moderate or remove content that is unlawful, misleading, abusive, offensive, spam-related or infringes intellectual property rights.

We will handle personal information contained in customer submissions in accordance with our Privacy Policy.

 

13. Prohibited Uses

You must not use our website or services to:

  • Engage in unlawful or fraudulent activities.
  • Infringe intellectual property rights.
  • Submit false or misleading information.
  • Harass, threaten or abuse other users or our staff.
  • Upload viruses, malware or harmful computer code.
  • Attempt to gain unauthorised access to our website, accounts or systems.
  • Interfere with website security or functionality.
  • Collect personal information about others without authorisation.
  • Conduct unauthorised automated scraping, spamming or other activities that disrupt our services.

We may restrict or suspend access to our website where reasonably necessary to prevent misuse or protect our systems and customers.

 

14. Website Availability & Information

We make reasonable efforts to keep our website accessible, secure and functioning correctly.

However, occasional interruptions may occur due to maintenance, technical issues, internet connectivity or circumstances beyond our control.

We may update, modify or temporarily suspend website features where reasonably necessary.

While we endeavour to keep information accurate and current, we cannot guarantee that every page will be free from technical or typographical errors at all times.

Where errors affect a customer order, we will address the matter in accordance with applicable law and our published policies.

 

15. Australian Consumer Law & Liability

Our products come with guarantees that cannot be excluded under Australian Consumer Law.

You may be entitled to a repair, replacement, refund or other remedy if a product fails to meet the applicable consumer guarantees.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, statutory right or remedy that cannot lawfully be excluded.

To the extent permitted by law, we are not responsible for losses arising solely from circumstances outside our reasonable control or from misuse of our website or products.

Any limitation of liability in these Terms applies only to the extent permitted by applicable law.

For more information about consumer guarantees, visit the Australian Competition and Consumer Commission (ACCC).

 

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business operations, website functionality, policies or legal requirements.

Updated Terms will be published on this page with a revised effective date.

Changes will generally apply to future website use and orders placed after the updated Terms take effect.

Changes will not retrospectively remove rights or obligations relating to existing orders where doing so would be unlawful.

We encourage customers to review these Terms periodically.

 

17. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be treated as severed to the extent necessary.

The remaining provisions will continue to apply to the extent permitted by law.

 

18. Governing Law

These Terms of Service are governed by the laws of Victoria, Australia, and applicable Commonwealth laws.

Nothing in this section limits any rights or protections available to consumers under applicable Australian legislation.

 

19. Related Store Policies

The following policies provide additional information about shopping with Classic Bargains and should be read together with these Terms of Service:

  • Orders Information
  • Shipping Information
  • Payments Information
  • Refund & Returns Policy
  • Privacy Policy

Where any provision of these Terms conflicts with a right or guarantee under Australian Consumer Law, the applicable law will prevail.

 

20. Contact Information

If you have questions about these Terms of Service, your order or our store policies, please contact us.

Classic Bargains Pty Ltd

Website: classicbargains.com.au

Email: shop@classicbargains.com.au

Postal address: Classic Bargains Pty Ltd 
PO Box 82, Moorabbin VIC 3189, Australia