Malled

Malled

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Author: Kelly, Caitlin
ISBN: 9781591845430
Publisher: Penguin Group USA
Year first published: 31 Jul 2012
Pages: 240
Format: Paperback / softback

b>One woman's midcareer misadventures in the absurd world of American retail. /b> br>br> After losing her job as a journalist and the security of a good salary, Caitlin Kelly was hard up for cash. When she saw that The North Face-an upscale outdoor clothing company-was hiring at her local mall, she went for an interview almost on a whim. br>br> Suddenly she found herself, middle-aged and mid-career, thrown headfirst into the bizarre alternate reality of the American mall- a world of low-wage workers selling overpriced goods to well-to-do customers. At first, Kelly found her part-time job fun and reaffirming, a way to maintain her sanity and sense of self-worth. But she describes how the unexpected physical pressures, the unreasonable dictates of a remote corporate bureaucracy, and the dead-end career path eventually took their toll. As she struggled through more than two years at the mall, despite surgeries, customer abuse, and corporate inanity, Kelly gained a deeper understanding of the plight of the retail worker. br>br> In the tradition of i>Nickel and Dimed, Malled/i> challenges our assumptions about the world of retail, documenting one woman's struggle to find meaningful work in a broken system.BR>BR>b>One woman's midcareer misadventures in the absurd world of American retail. /b> br>br> After losing her job as a journalist and the security of a good salary, Caitlin Kelly was hard up for cash. When she saw that The North Face-an upscale outdoor clothing company-was hiring at her local mall, she went for an interview almost on a whim. br>br> Suddenly she found herself, middle-aged and mid-career, thrown headfirst into the bizarre alternate reality of the American mall- a world of low-wage workers selling overpriced goods to well-to-do customers. At first, Kelly found her part-time job fun and reaffirming, a way to maintain her sanity and sense of self-worth. But she describes how the unexpected physical pressures, the unreasonable dictates of a remote corporate bureaucracy, and the dead-end career path eventually took their toll. As she struggled through more than two years at the mall, despite surgeries, customer abuse, and corporate inanity, Kelly gained a deeper understanding of the plight of the retail worker. br>br> In the tradition of i>Nickel and Dimed, Malled/i> challenges our assumptions about the world of retail, documenting one woman's struggle to find meaningful work in a broken system.

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