Working with Difficult People
Author: Solomon, Muriel
ISBN: 9780735202917
Publisher: Penguin Group USA
Year first published: 01 Mar 2002
Pages: 336
Format: Paperback / softback
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.
ISBN: 9780735202917
Publisher: Penguin Group USA
Year first published: 01 Mar 2002
Pages: 336
Format: Paperback / softback
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.