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A Complaint Is a Gift Workbook: 101 Activities, Exercises, and Tools to Learn from Critical Feedback and Recover Customer Loyalty
The Human Side of Innovation: The Power of People in Love with People
China's Next Strategic Advantage: From Imitation to Innovation
The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder
The NBA Story
The One Minute Teacher
Gerente por primera vez
Everyone Deserves a Great Manager
Mind Maps At Work
Leadership & The One Minute Manager [Thorsons Classics edition]
Putting the One Minute Manager to Work
One Minute Manager Big Bucks
Raving Fans!
Self Leadership And The One Minute Manager
Digital Resilience
Management
The One-Percent Edge
The First-Time Manager
Sales Management. Simplified.
Corporate Canaries
Canarios empresariales
A Manager's Guide To Coaching
Emotional Intelligence For Project Managers
Trust Factor
The One Minute Manager Builds High Performing Teams
Quick Emotional Intelligence Activities For Busy Managers
Catalyst
Discipline Without Punishment
Customer Mania!
Social Style/Management Style
Shift Ahead
Into The Storm
A Survival Guide To Managing Employees From Hell
Winning
The Conflict And Communication Activity Book
Einstein's Boss
Leading The Unleadable
AMA Business Boot Camp
The One Minute Manager - The New One Minute Manager [Thorsons Classics edition]
Enterprise Project Governance
The One Minute Manager Meets The Monkey
The Little Book of Coaching
Gung Ho!
One Minute Manager
Wisdom-Based Business
The Capital One Story
Costovation
Leadership By The Book
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