Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
Author: Jones, Daniel T.
ISBN: 9780743276030
Publisher: Simon & Schuster UK
Year First Published: 2007
Pages: 368
Dimensions: 9.213 inches x 6.024 inches x
Format: Paperback / softback
Description:
A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.
ISBN: 9780743276030
Publisher: Simon & Schuster UK
Year First Published: 2007
Pages: 368
Dimensions: 9.213 inches x 6.024 inches x
Format: Paperback / softback
Description:
A massive disconnect exists today between consumers and providers. As consumers, we have a greater selection of higher quality goods and services to choose from, yet our experience of obtaining and using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty, greater challenges in fulfilling orders, and a general sense of dissatisfaction in connecting with their customers. In LEAN SOLUTIONS, lean production experts Womack and Jones show consumers and companies alike how they can align their goals to achieve greater value with less waste.
