Communication: Collins Business Secrets

Author: Boyes, Carolyn
ISBN: 9780007324446
Publisher: HarperCollins Publishers
Year First Published: 2010
Pages: 128
Dimensions: 130mm x 194mm x 4mm
Format: Paperback / softback

Description:
The Communication secrets that experts and top professionals use.
Get results fast with this quick, easy guide to the fundamentals of Communication.
Includes how to:
• Use body language to build rapport with anyone
• Deal with clients and colleagues at all levels
• Get what you want in sales or negotiation
• Excel in meetings and presentations
• Master email and written communication