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Do Something Different
Kick-Start Your Business: 100 Days to a Leaner, Fitter Organisation
Customer Is King: How to Exceed Their Expectations
The Best Laid Business Plans: How to Write Them, How to Pitch Them
PR Power: Inside Secrets From the World of Spin
Surrounded by Idiots
Data Is Everybody's Business
The Creative Entrepreneur
How to Grow Your Small Business: A 6-Step Plan to Help Your Business Take Off
Tell Me How I'm Doing: A Fable About The Importance Of Giving Feedback
Dealing With Difficult People: Collins Business Secrets
Communication: Collins Business Secrets
Show Your Work!: 10 Ways to Share Your Creativity and Get Discovered
El efecto: Discover the richness of that "something" that you transmit
The Customer Service Survival Kit: What To Say To Defuse Even The Worst Customer Situations
Listen Up Or Lose Out: How To Avoid Miscommunication, Improve Relationships, And Get More Done Faster
Habilidades de comunicación hablada: Assertiveness + Persuasion + High Impact
Powerful Phrases For Effective Customer Service: Over 700 Ready-to-use Phrases And Scripts That Really Get Results
The Language Of Success
The Lost Art Of The Great Speech: How To Write One - How To Deliver It
Habilidades de comunicación escrita: Assertiveness + Persuasion + High Impact
Persuasive Business Proposals: Writing To Win More Customers, Clients, And Contracts
You've Got 8 Seconds: Communication Secrets For A Distracted World
Without Saying A Word: Master The Science Of Body Language And Maximize Your Success
Emotional Intelligence For Sales Leadership: The Secret To Building High-performance Sales Teams
The Power Of Presence: Unlock Your Potential To Influence And Engage Others
Habilidades de comunicación y escucha: Empathy + High Level + Results
Write Up The Corporate Ladder: Successful Writers Reveal The Techniques That Help You Write With Ease And Get Ahead
The 11 Laws Of Likability: Relationship Networking... Because People Do Business With People They Like
Me explico?: Secrets of the World's Greatest Communicators
Being You: How to Build Your Personal Brand and Confidence
Never Split the Difference
No Hard Feelings
Lend Me Your Ears