{"product_id":"9781647826291","title":"The Age of Outrage","description":"Author: Karthik Ramanna\u003cbr\u003eISBN: 9781647826291\u003cbr\u003ePublisher: Harvard Business Review Press\u003cbr\u003eYear first published: 01 Nov 2024\u003cbr\u003ePages: 272\u003cbr\u003eFormat: Hardback\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eA first-of-its-kind look at the outrage being directed at organisations across the globe  and how leaders can respond to it.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eOutrage is everywhere  on the left and on the right  and many companies are finding themselves in the crosshairs. Go Fund Me was pressured to cut off funding to protesting truckers in Ottawa. Disney\u0026amp;#x27;s CEO was dragged down for mishandling both sides of Florida\u0026amp;#x27;s \u0026amp;#x27;Don\u0026amp;#x27;t Say Gay\u0026amp;#x27; law. Facebook and other tech companies have been accused of manipulating elections in many countries and by many parties. People are angry with the world  in some cases, rightfully so  and now view companies as they do governments: as targets of their ire and potential forces for social change. Managing outrage has moved from being an occasional leadership challenge, such as handling a PR crisis, to a necessary and critical leadership capability, like strategic thinking or financial acumen.\u003c\/p\u003e\u003cp\u003eBased on his popular Oxford leadership program and deep-dive case studies on organizations such as IKEA, Nestle, the London Metropolitan Police, the Vatican, and others, Karthik Ramanna offers a set of practices for leaders to navigate this age of polarisation  steps leaders can take to make sense of the outrage they encounter, work with relevant stakeholders to progress through it, and emerge stronger for it. Ramanna\u0026amp;#x27;s practical framework, developed through years of experience with organisations, helps leaders \u0026amp;#x27;turn down the temperature\u0026amp;#x27;, analyse root causes, develop and implement distinctive organisational responses that are mission consistent, and build individual and organisational resilience.\u003c\/p\u003e\u003cp\u003eJust as governments have systems for managing regular adverse-weather events such as hurricanes, organisations and their leaders now need an equivalent for managing the stakeholder hostilities that contextualise nearly all their decisions. This book is the essential guide for managing in the age of outrage.\u003c\/p\u003e","brand":"Ships in 10 to 15 days","offers":[{"title":"Default Title","offer_id":46836343799966,"sku":"ADS-9781647826291","price":54.78,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0400\/9043\/5742\/files\/9781647826291.jpg?v=1778738330","url":"https:\/\/classicbargains.com.au\/products\/9781647826291","provider":"Classic Bargains Australia","version":"1.0","type":"link"}