{"product_id":"9781636980157","title":"Silence Kills","description":"Author: Scott Harvey\u003cbr\u003eISBN: 9781636980157\u003cbr\u003ePublisher: Morgan James Publishing\u003cbr\u003eYear first published: 25 Jul 2023\u003cbr\u003ePages: 240 \u003cbr\u003eFormat: Paperback \/ softback\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eEffective communication is often the first thing to be abandoned in times of crisis, panic, and stress. What if it didn't have to be that way?\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eAs an FBI-trained hostage negotiator and public information officer for 20 years, Scott Harvey built a career on his ability to communicate his way through any crisis. In \u003ci\u003eSilence Kills\u003c\/i\u003e, he demonstrates how simple (but not easy) it is to communicate through the daily crises that happen in any organization.\u003c\/p\u003e\u003cp\u003e\u003ci\u003eSilence Kills\u003c\/i\u003e takes motivated individuals back to the basics of communication that will work in ANY situation. Harvey's professional experience shapes his techniques as he outlines how to develop a communication style that works in any situation-especially times of stress.\u003c\/p\u003e\u003cp\u003e\u003ci\u003eSilence Kills\u003c\/i\u003e is an essential training guide, providing readers the tools to understand:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eThe hidden consequences of silence\u003c\/li\u003e\n\u003cli\u003eHow stress \u0026amp; fear impact a message\u003c\/li\u003e\n\u003cli\u003eThe secret superpower of great communicators\u003c\/li\u003e\n\u003cli\u003eThree strategies for building trust \u0026amp; rapport\u003c\/li\u003e\n\u003cli\u003eThe right tactics for delivering a message\u003c\/li\u003e\n\u003cli\u003eHow to be prepared for any situation\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eMaster the skills and strategies to speak up, share a message, and confidently lead with \u003ci\u003eSilence Kills\u003c\/i\u003e.\u003c\/p\u003e","brand":"Ships in 10 to 15 days","offers":[{"title":"Default Title","offer_id":47922336104606,"sku":"ING-9781636980157","price":24.78,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0400\/9043\/5742\/files\/9781636980157.jpg?v=1782889002","url":"https:\/\/classicbargains.com.au\/products\/9781636980157","provider":"Classic Bargains Australia","version":"1.0","type":"link"}