{"product_id":"9780814432013","title":"Listen Up Or Lose Out: How To Avoid Miscommunication, Improve Relationships, And Get More Done Faster","description":"Author: Robert Bolton\u003cbr\u003eISBN: 9780814432013\u003cbr\u003ePublisher: HarperCollins Leadership\u003cbr\u003eYear first published: 26 Jun 2019\u003cbr\u003ePages: 272 \u003cbr\u003eFormat: Paperback \/ softback\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\n\u003cp\u003eLearning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success.\u003c\/p\u003e\u003cp\u003eMost people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. In \u003cem\u003eListen Up or Lose Out\u003c\/em\u003e, communications expert Robert Bolton highlights the underestimated and under-utilized tool of active listening and explains how it can be used to gather perspectives, bridge differences, and resolve problems.\u003c\/p\u003e\u003cp\u003eBolton teaches you key communication skills by:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ebreaking down listening into a set of learnable skills such as avoiding the urge to criticize, question, or advise;\u003c\/li\u003e\n\u003cli\u003efocusing on the speaker’s point of view;\u003c\/li\u003e\n\u003cli\u003easking the right questions, in the right order;\u003c\/li\u003e\n\u003cli\u003eand learning how to read people’s feelings and reflect them back\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e\u003cem\u003eListen Up or Lose Out\u003c\/em\u003e explains how one can become a skilled listener who experiences fewer conflicts, makes better decisions, and discovers opportunities that others might miss. Whether personally or in business, could you benefit from better communication Give listening a try!\u003c\/p\u003e","brand":"Ships in 10 to 15 days","offers":[{"title":"Default Title","offer_id":47996808200350,"sku":"ING-9780814432013","price":37.78,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0400\/9043\/5742\/files\/9780814432013.jpg?v=1784464734","url":"https:\/\/classicbargains.com.au\/products\/9780814432013","provider":"Classic Bargains Australia","version":"1.0","type":"link"}